Western Digital My Cloud Home Duo 8TB is an easy-to-use personal cloud storage device, which is the simplest solution to back up your data. You can directly connect the WD My Cloud device to your computer to transfer the files. Using this device, you can automatically store your photos, files, and documents in one place. So, as per the instructions given on this page, you can set up, format, and troubleshoot the WD My Cloud Home Duo 8TB device on your computer.
WD My Cloud Home Duo Setup (8TB)
First, ensure to turn on the WD My Cloud Home Duo 8TB device.
Next, connect it to the router or network switch port using an Ethernet cable.
Now, open the default browser on your computer and visit the official setup page of WD My Cloud.
In the Welcome window, click the Get Started button to proceed.
The software will search for your WD My Cloud device.
Once detected, you will see your device’s IP and Mac addresses on the screen.
In the Set up cloud access window, follow the on-screen prompts to create your WD My Cloud account and click the Next button.
Here, you will see a message to confirm your account in the Check your email window.
Now, you will get a message in your email address to create a password for your WD My Cloud device.
Perform the on-screen prompts to create a password for your device.
In the WD My Cloud setup window, enter the password into the respective field and click the Create password button.
When you’ve successfully created your account, you’ll be automatically redirected to the WD My Cloud Sign-in page on your computer.
Now, log in to your WD My Cloud account and follow the on-screen prompts to download the WD Sync software.
Click the Download WD Sync button in the WD Sync Welcome window.
Wait for some time to finish the installation.
Now, perform the on-screen prompts and complete the setup process.
Formatting The WD My Cloud Home Duo 8TB Device
Make sure to connect the WD 8TB device to your computer.
Now, open Computer Management on your computer.
Select Disk Management below the Storage section.
Next, right-click on the WD My Cloud device and click on the Initialize Disk option from the list.
Now, choose the partition style and click OK.
After initializing the disk, the partition status will be Unallocated. Right-click on the Unallocated partition and then choose New Simple Volume from the drop-down list.
Perform the on-screen instructions and click Next.
Here, choose the partition size and click the Next button.
Select the drive letter from the drop-down list and click Next.
Go to Format this volume with the following settings section and set the File system and Volume label from the drop-down lists.
Perform the on-screen instructions to complete the formatting process.
If you are unable to access your WD My Cloud Duo 8TB device on your computer, then check the connection
Ensure The Connection
Make sure that the WD My Cloud device is turned on.
Check if your computer is connected to the network.
If it is not connected, connect your computer to a standard network.
If the internet speed is low, you can’t access the WD My Cloud device.
Check your WD My Cloud’s IP address on the browser.
Otherwise, try to use a different browser on your computer.
With all the above instructions, you can set up, format, and troubleshoot the Western Digital My Cloud Home Duo 8TB device on your computer. For further clarifications, use the call option to contact our technical experts. If you are upgraded the WD My Cloud to the latest version to disable remote access, then you may attain the time machine backup failed problem. To resolve it, Click here.