WD MY PASSPORT ULTRA NOT WORKING ON XBOX ONE - SOLVED

“Is your WD My Passport Ultra not working on Xbox One?” If so, you’re not alone. This well-known and commonly-occurring problem is faced by many users, like you.Continue reading this page to know the causes and solutions to fix it.One of the best external storage drives, "Western Digital My Passport Ultra," comes with built-in automatic, scheduled backup software. This drive is the right choice for backing up and accessing your data securely.Xbox One is one of the besta gaming consoles developed by Microsoft. This console comes with an integrated 4K Blu-ray player and support access.Most gaming consoles, including Xbox One, allow you to expand their console's storage capacity by using an external hard drive.

Now, the following questions might be swarming in the users’ minds...“DoesIs Xbox One is compatible with the WD My Passport Ultra drive?” or “Does my Western Digital My Passport Ultra drive work with Xbox One?”YES!! The WD My Passport Ultra drive is completely compatible with some gaming consoles, including the Xbox One console.If the drive is not working with the console, there might be some causes other than “incompatibility.” So, first, try to identify the cause(s) of this problem. Secondly, perform the necessary troubleshooting solutions to fix it.

CAUSES OF WD MY PASSPORT ULTRA NOT WORKING ON XBOX ONE

The WD My Passport Ultra drive will not work with the Xbox One console if:

• The USB cable is not connected securely.
• The USB cable is connected to the wrong or defective port.
• Console is outdated.
• Console settings are misconfigured.

TROUBLESHOOTING SOLUTIONS TO SOLVE WD MY PASSPORT ULTRA NOT WORKING WITH XBOX ONE

Perform the troubleshooting methods given below one by one. After performing each method, check whether the drive is working with the console. Try the next method if the WD My Passport Ultra is not working with the Xbox One console again.

Simple And Quick Solutions

• Check to ensure that the USB cable (that you're using) is connected securely.
• If you’re using a USB hub, disconnect the USB cable from it and connect the cable directly from the drive to the console or vice versa.
• Ensure that the cable is connected to the working port.
• Also, ensure that you’re using the recommended USB cable.

Power Cycling The Console

Updating The Xbox Oone Console

• Open the Xbox guide.
• Select System > Settings > System > Updates.
• Update the console driver if available.

Managing The Power Settings

• Sometimes, the power management settings can also cause these kinds of problems.
• Set the Power mode setting to Instant-on and deselect the When Xbox is off, turn off storage option.
• To fix this issuedo so, select the System option on the Guide menu of the console.
• Choose Settings > Power & startup > Power mode & startup > Instant-on.
• Locate and deselect the "When Xbox is off, turn off storage" option if it is selected.

Contact us if WD My Passport ultra not working on Xbox One even after performing the above methods.