How To Solve Wd My Passport Ultra Not Detected Windows 7?

Wd My Passport Ultra Not Detected Windows 7

If you are facing wd my passport ultra not detected Windows 7 computer, perform the following troubleshooting methods one-by-one until this issue gets resolved.

Basic Solutions

Before performing the advanced methods, try the simple solutions given below to fix the WD My Passport Ultra not recognized Windows 7.

  • As the first step of the troubleshooting, check whether your drive is connected to the computer securely.
  • If not, unplug and reconnect the cable.
  • Make sure that the cable that you’re using for the connectivity is compatible with the drive and not damaged.
  • Try to connect the drive to the different USB ports of your Windows 7 computer.

Advanced Methods

Method 1: Use Microsoft Hardware Fixit

The Microsoft Hardware Fixit tool helps you to resolve the external hard drive issues. To run this tool on your Windows 7 computer, follow the below instructions.

  • Click on the Start menu.
  • Select the Control Panel option followed by Troubleshooting.
  • Run the Microsoft Hardware Fixit tool on your computer by following the instructions displayed on the screen.
  • Once the tool resolves the issue, connect the drive to your computer.
  • In case the Microsoft Hardware Fixit tool doesn’t resolve the wd my passport ultra not detected windows 7 issue, then perform the next method to fix it.

Method 2: Use Disk Management

Basically, all the external drives will be displayed in the Disk Management window, even if they are not shown or displayed in the My Computer window.

  • Open the Disk Management window.
  • Go to the Actions tab.
  • Click on the Rescans Disks option.
  • Now, locate the WD drive and right-click on it.
  • Click Initialize > Add a partition. Once the partition is created, the drive will be displayed in the My Computer window of your Windows 7 computer.

Method 3: Reinstall the USB controller

If the WD My Passport Ultra not showing up Windows 7 computer even after performing the previous methods, then reinstall the USB Controller on your Windows 7 computer.

  • Initially, unplug all the external devices from your Windows 7 computer.
  • Now, open the Device Manager dialog box.
  • Select and right-click on the USB Controllers option.
  • Click on the Uninstall button.
  • If prompted, restart your Windows 7 computer. After your computer restarts, reinstall the USB Controller.

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