Fix: Wd My Passport Not Accessible On Windows 10

Wd My Passport Not Accessible On Windows 10

BASIC CONNECTION CHECK-UP:

  • Check whether the USB cable is firmly connected to the computer and WD My Passport.
  • Once connected, the drive will automatically turn ON and will appear on the Windows computer.
  • If this doesn’t happen, check if the USB cable is damaged.
  • If the USB cable is damaged, replace it with a new USB cable.
  • Still, if your WD drive does not appear on the computer, insert the USB cable to another USB port on the computer.

UPDATE THE WD DEVICE DRIVER:

  • Make sure your WD My Passport drive is connected to your Windows computer.
  • Click the Start icon, then type device manager in the search box.
  • Click Device Manager from the search result.
  • Expand Disk drivers and then right click on the WD My Passport icon.
  • Next, select Update driver.
  • Now, a new dialog box will appear; you’ve to click Search automatically for updated driver software.
  • Make sure your Windows computer is connected to the Internet.
  • The device will search for the driver on the Internet and automatically update it on the Windows computer.
  • Check whether the wd my passport not accessible windows 10 problem is resolved. If not, follow another method on this page.

UNINSTALL AND REINSTALL USB CONTROLLERS:

If the Universal Serial Bus Controller is outdated, it might block the WD drive on the Windows 10 computer. Try the steps to solve this issue.

  • On your Windows computer, open Device Manager.
  • Next, expand Universal Serial Bus Controllers and right-click on the Intel(R) ICH9Family USB Universal Host Control.
  • Next, select Uninstall device.
  • Restart your computer after uninstalling the USB device from the Device Manager.
  • The Windows will automatically reinstall the USB controller.
  • Now, try to open your WD My Passport drive and you can access your drive easily.
  • If still wd my passport not showing up on windows 10 issue persist, follow the other method explained on this page.

STEPS TO ASSIGN A NEW DRIVE LETTER:

Your WD My Passport drive will not appear on the computer if the drive letter is not properly assigned to the WD drive.

  • Make sure your WD My Passport is connected to your Windows 10 computer.
  • Click the Start icon and type disk management in the search box.
  • Click Create and format hard disk partition from the best match list.
  • Right-click the WD drive and then click Change Drive Letter and Paths.
  • A new screen will pop up. Click Add.
  • Select the Assign the following driver letter radio button and then click the drop-down box.
  • Select a letter from the list, and the letter should not be assigned to another drive on your computer.
  • Once the letter is assigned, the WD My Passport drive will be accessible on the Windows 10 computer.

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