Wd My Passport Keeps Ejecting From Mac

If you're one of the WD My Passport hard drive owners who's been having trouble using your drive with your Mac, you may be wondering what's causing the issue and how to fix it

We'll go over the typical reasons "why does my WD passport keep disconnecting" in this article. We'll also look at other potential fixes in case the ejection issue still exists. Read on to learn what's causing the difficulties and how to cure them whether you're having issues with your hard drive or just want to learn more about it!

Causes Of Hard Drive Keeps Ejecting From Mac

In most cases, these kinds of problems occur due to

  • A damaged or corrupted hard drive
  • A problem with the USB or Thunderbolt port of your mac
  • Software update issue with Mac
  • Problem with the USB cable
  • Disk drive may put to sleep mode

My Passport External Hard Drive Troubleshooting

Try these quick and simple solutions one by one without skipping the instructions. Then, check if the drive is connecting properly with your Mac. If your WD My Passport keeps ejecting from Mac, contact our technical experts for assistance in resolving the issue.

Solution 1 - Check the Hard Drive Connection

  • As the first step of troubleshooting, check whether the drive’s (USB) cable is connected securely at both end ports.
  • If the cable is not properly connected, unplug and reconnect it to fix the connection issues.
  • Make sure that you are using the cable that is provided along with the hard drive
WD passport problems

Avoid using a USB hub and connect the device directly.You can also check your WD My Passport status from your Mac using WD Drive Utilities.

WD My Passport Problems

Solution 2 - Turn Off The WD Sleep Timer

You can see the Sleep Timer feature in WD Drive Utilities. This feature automatically turns off your WD drive after a certain period of inactivity. So turn off this feature to fix your WD My Passport keeps disconnecting from Mac.

  • To begin with, Connect the WD My Passport drive to your Mac.
  • Open Finder, select Applications, and click on WD Drive Utilities.
  • Choose your WD My Passport device from the available drives.
  • Select the Turn off option from the Sleep Timer drop-down menu.
WD My Passport Troubleshooting

Now, check if the "External Hard Drive Not Ejected Properly From Mac" problem is resolved.

If the problem persists, move on to the next solution.

Solution 3 - Adjust Energy Saving Settings on Mac

  • If you are using macOS Ventura, open the Apple menu and select System Settings.
  • Hard Drive Keeps Disconnecting Mac
  • Pick the Battery option from the left-side menu and click on Options.
  • Set the Put hard disks to sleep when possible option to Never.
  • Put Hard Disks To Sleep When Possible Option
  • In case you are using macOS Monterey or Big Sur, open the Apple menu and select System Preferences
  • why does my wd passport keep disconnecting
  • Pick the Battery option from the left-side menu.
  • Deselect the “Put hard disks to sleep when possible” option.
  • WD my passport troubleshooting
  • In the left-side bar, click Power Adapter and verify that all the checkboxes are enabled.
  • Hard Drive Keeps Disconnecting Mac

Solution 4 - Check Disk Utility

Disk Utility is the built-in tool on Mac to diagnose and fix the hard drives. Let’s use this utility to fix the WD My Passport that keeps ejecting from Mac.

  • Start by launching the Spotlight search (Press Command + Space bar).
  • Press Command + Space bar
  • Input “disk utility” in the search field and open Disk Utility from the search results.
  • my passport external hard drive troubleshooting
  • Click First Aid in the Disk Utility window.
  • Wait for the app to finish diagnosing your hard drive and fix the problem.
  • problem ejecting wd my passport

This should fix the "WD My Passport Keeps Ejecting" issue and keep the drive stay connected on your Mac.

Solution 5 - Update your macOS

Sometimes your Mac might be ejecting your hard drive when you are using an outdated version (macOS 10.12 or earlier). To update your macOS, follow these steps.

  • To begin with, open the Apple menu and select System Settings or System Preferences.
  • Click the General tab in the left-side panel or directly select Software Update.
  • WD Passport Problems
  • In the window that opens, click the button to install the latest updates.
  • Click the install button
  • Restart your Mac after completing the update.
  • Reconnect your WD My Passport device to your Mac and check if it is working without any issues.

The Bottom Line

The WD My Passport drive is a great storage device for a Mac, but users have reported that it sometimes ejects itself. After testing a few solutions, we have found the most effective solutions to fix this WD My Passport Keeps Ejecting issue. If your WD My Passport keeps ejecting from your Mac even after implementing the troubleshooting solutions given on this page, contact our technicians to assist you in fixing it.

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