Click of death is one of the common issues, which is an indication of your hard drive failure. This problem will basically occur due to an insufficient power supply. It mostly happens when you’ve connected multiple devices to a single port. Suppose you have encountered the “click of death” issue on your “ WD My Passport” hard drive, no worries. We have included some simple and quick troubleshooting methods on this page. So, as per the instructions given below, you can fix this issue within minutes.
Ensure The Connection
First, make sure to connect the My Passport hard drive to the correct port on your computer.
If it does not connect properly, remove the drive and reconnect it to a different port on the computer.
If it doesn’t work, replace the USB cable with a new one and reconnect the hard drive to your computer.
In case you are using an adapter, remove the hard drive and wait for some time.
Again, reconnect the hard drive to the adapter.
Check whether the issue is solved.
If the problem continues, follow the next instructions.
Update The Device Driver
Make sure to connect the hard drive to your computer.
Now, go to the Device Manager window.
Navigate to the Disk drives category and expand it.
Right-click on the respective hard drive and select the Update driver option.
In the next window, pick the Search automatically for updated driver software option from the list.
Now, follow the on-screen prompts to finish updating the driver.
Follow the steps given below to recover the data from your WD Passport Click Of Death issues hard drive.
Recover Your Data From The Hard Drive
Start CHKDSK Scan
Make sure to connect the hard drive to your computer.
Now, you’ll have to open the Command Prompt window on your computer.
Next, type the below command and press the Enter key on the keyboard.
chkdsk X:/R
In the above command, ensure to replace X with the letter assigned to your hard drive and press Enter on the keyboard.
The process will take some time to finish, depending on the size of your external hard drive.
Run SFC Scan
Click on the Start menu on your computer’s main screen and launch the Command Prompt window using the search bar.
Now, enter sfc /scannow and press the Enter key on the keyboard.
Wait for some time to complete the SFC process.
Your computer will restart automatically after finishing the scanning process.
If your device does not restart automatically, do it manually.
When your computer turns on, try to access and recover your hard drive. If it does not work, try to recover your hard drive using any third-party data recovery software.
With the above instructions, you can fix the “WD My Passport Click Of Death” issue. For more doubts & clarrifications, contact out techical team for remote assisstance.