Welcome to our website, the ultimate guide for fixing the WD My Cloud Auto Backup for iPhone. If you're here, you're likely encountering issues with the auto backup feature on your iPhone and WD My Cloud device. Fear not! We have created this comprehensive guide to help you troubleshoot and fix this issue quickly and efficiently. Get ready to say goodbye to frustration and hello to seamless backup functionality! Let's get started.
Say Goodbye to Backup Woes
If WD My Cloud Backup for Mac is not working, then there could be some simple issues with the app settings. For the best results, make sure to have the WD My Cloud app open on your iPhone whenever you take photos or videos. If a backup fails, reopen the app. To take things to the next level, enable background uploading so that your photos and videos will automatically be backed up even while using other apps.
You will read more about the methods suggested above in the upcoming sections. Go ahead and read the rest of this article to learn more about it.
Quick Solutions - WD My Cloud Backup Issue- Fixed
Try the following workarounds one by one in the order below. After performing one method, try to back up the files from your iPhone to the WD My Cloud Auto Backup drive. If the drive is done successfully, kudos! If not, take it with a grain of salt. Try the other workarounds to get the issue fixed.
#1 Enable Automatic Backup
Check and enable auto backup in the WD My Cloud app as the first step in troubleshooting. Doing so is a piece of cake. Here's how to do it:
- On your iPhone, open the WD My Cloud app.
- Log in to your MyCloud.com user account if prompted.
- Choose App Settings > Auto backup options.
- Choose your My Cloud device from the list.
- Turn on the auto-backup button if it has been turned off.
- Enabling this feature allows you to back up the photos and videos you capture on your iPhone.
- Next, allow the My Cloud app to access your iPhone.
- Choose a network-shared folder as your backup destination.
Voila! Now, try backing up your iPhone to the WD My Cloud drive. If it still fails, don't worry. We have another solution for you.
#2 Allow Background Uploading
Sometimes, the issue might be due to the background uploading feature. To fix it, we need to verify if it's turned on and then try backing up again. Here's how:
- Open the WD My Cloud app on your iPhone.
- Tap the Menu button and select your My Cloud device.
- Scroll down to the "Auto Backup" section.
- Tap the Photos & Videos button. Toggle on the Camera Backup button.
- Choose your WD My Cloud device to enable background uploading.
Now, your iPhone won't restrict the app from using the Auto Backup feature and uploading the data in the background. If this method doesn't work, don't worry, we have more solutions coming your way!
#3 Finding the backed-up files
There is a possibility that the files were backed up, but you were unable to locate them. So, quickly scan the uploaded files in the WD My Cloud app. Need help doing it? Look no further! Follow the simple instructions below.
- Click on the "Files" tab located in the bottom menu of the WD My Cloud app.
- You can find the files uploaded in the opened window.
- Looking for a particular file? Then, in the top right corner, search for it using the search bar.
- Make the file search easier by sorting the files by name, date, or type.
- You can do this by clicking on the "Sort" button in the top right corner.
- Use the "Filter" option in the top-right corner to narrow your search results by file type or date range.
With these simple steps, you can easily find your files in the WD My Cloud app in no time! So go ahead, give it a try, and keep your files organized and accessible.
#4 Re-launching the WD My Cloud app
Sometimes, re-launching the app can help you fix this issue. Doing so is also a catwalk.
- Close the WD My Cloud app if it's running.
- Double-click the Home button to view the recently used apps.
- Alternatively, open the app switcher. To do so, follow the instructions below:
- Swipe up from your iPhone to the middle of the screen.
- Hold the screen for a while.
- Within a few seconds, the app switcher will open.
- Now, find the WD My Cloud app, and swipe up to close it.
- Launch the WD My Cloud app again from your iPhone's home screen.
See, re-launching the app is simple, easy, and fast on the iPhone. We believe that you were able to access the WD My Cloud app without any further issues. Now, try to back up your important files from your iPhone to the drive. If the backup fails again, try restarting your iPhone and then launching the app.
Don't let technical difficulties stop you from accessing your saved files and media. With this simple guide, you can reopen the WD My Cloud app in no time!
Is WD My Cloud Auto Backup Working? Great!
Thanks for reading this guide on fixing the WD My Cloud auto-backup for iPhone that is not working. We hope the solutions provided above have assisted you in resolving the problem. However, if you need real-time assistance, we're here to help. Contact us for more details.
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