How To Fix Wd My Cloud Auto Backup Iphone Not Working Issue?

Wd My Cloud Auto Backup Iphone Not Working

If your WD My Cloud Auto Backup iphone not working properly, there might be issues with the app settings. While you take photos or videos, the WD My Cloud app should be opened on your iPhone to perform the automatic backup. If the backup fails, reopen the app. If you wish to automatically upload photos and videos while the app runs in the background, enable background uploading. To troubleshoot this problem further, keep reading the steps given below.

Solution 1: Enable Auto Backup In The Wd My Cloud App

  • On your iPhone, touch the WD My Cloud app icon on the home screen to open the app.
  • Log in to your MyCloud.com user account.
  • Select App Settings –> Auto backup settings.
  • Choose your My Cloud device from the list.
  • Turn on the Auto Backup button if it has been turned off. Enabling this feature allows you to back up the photos and videos you capture on your iPhone.
  • Next, allow the My Cloud app to access your iPhone.
  • Choose a network shared folder as your backup destination.

If still the WD My Cloud Auto Backup iphone not working issue persist, carry out the next solution.

Solution 2: Enable Background Uploading

  • Open the WD My Cloud app on your iPhone.
  • Tap the Menu button and choose your My Cloud device from the list of devices.
  • Scroll down the page to the Auto Backup section.
  • Tap the Photos & videos button.
  • Toggle on the Camera backup button.
  • Choose your WD My Cloud device to enable background uploading.

Now, your iPhone will not restrict the app to use the Auto Backup feature and upload the data automatically in the background. In case you are stuck while fixing the WD My Cloud Auto Backup iPhone not working issue, contact us for assistance in resolving it.

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