Wd External Hard Drive Keeps Disconnecting

Today, we see how to fix the WD external hard drive that keeps disconnecting.

External hard drives have become a favorite to most of the computer users as they are very much portable and allow you to stuff a lot more data into them. If a person is handling too much data, then they prefer to have an external hard drive with them. It not only lets you back up your information, but also preserves it, secures it. YES! You can protect your data on your external hard drive by setting a password. So, every time you access your hard drive, you need to enter a valid password. That means, complete protection for your data is guaranteed.

The external hard drive, being a data saver, also provides some trouble to the user. The problem isn’t that serious, so you need not panic. But whenever users face an error while accessing the drive, they panic (mostly for losing their data rather than their hard drive). So, we thought of helping you solve some of the basic issues you face with external hard drives.

Here, we choose to fix the WD external hard drive disconnecting issue. Our solution applies to most of the external hard drive disconnecting problems. So, you can follow the instructions for other brand hard drives also.


This is a simple solution, but it works most of the time. The USB port on your computer might be damaged, or the driver might be corrupted. In this case, your external hard drive keeps disconnecting. So, try connecting to a different USB port that is available. Nowadays, systems are equipped with two or more USB ports to connect your peripherals. Use any of the unoccupied USB ports or swap the connection. If you are currently using the USB 3.0 port, try to connect to the USB 2.0 port. This might affect the transfer speed, but the connection will be stable.


Here, we tell you how to run CHKDSK in the Command Prompt window to check for disk errors.

  • Input “cmd” in the text field in the Windows taskbar.
  • Right-click on the Command Prompt and select Run as administrator.
  • On the Command Prompt screen, type chkdsk and tap Enter.
  • Wd External Hard Drive Keeps Disconnecting
  • This command will scan the disk for problems without making any changes.
  • If you wish to run CHKDSK for a specific drive, mention the volume next to the chkdsk command. For example, chkdsk D: /f.


  • Use Windows + X key combination to open the Quick Link Menu.
  • Select Command Prompt and choose the Run as administrator option.
  • Select the Yes button when the User Account Control (UAC) appears.
  • In the Command Prompt window, type in sfc /scannow and tap Enter.
  • Wd External Hard Drive Keeps Disconnecting
  • Now, the System File Checker utility checks the correctness of your Windows system files and repairs them if needed.
  • Once the process ends, reboot your computer.


  • Use the Windows + R key combination to open the Run command.
  • Type the devmgmt.msc command and click the OK button.
  • Double-click on the Universal Serial Bus Driver option to expand and view the files under this.
  • Now, select one device at a time and choose the Uninstall device option.
  • Wd External Hard Drive Keeps Disconnecting
  • In the next pop-up, click Uninstall to confirm your choice.
  • After uninstalling every device, reboot your computer to implement the changes. Your Windows system will install the appropriate USB drivers.

As said above, these instructions help in fixing the WD external hard drive that keeps disconnecting. We have shared four different solutions to fix this issue. These solutions apply to WD branded external hard drives and also to other brand hard drives.

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