WD Elements 2TB Not Detected By Windows

WD Elements is a gaming drive ideal for PS4 and Xbox. However, this drive is compatible with Windows and Mac computers as well. With the maximum transfer rate and high capacity, this drive works great without any trouble. But, if your WD Elements hard drive is not detected by your device, you need to focus on this problem from various perspectives. On this web page, we will show you how to fix the “WD Elements 2TB not detected” issue.

Now, it’s time to plunge to resolve the WD Element 2TB not working issue.

Check The Basics

• Before you try the troubleshooting solutions, see if the USB cable is firmly connected to the appropriate ports on the drive and the computer.



• In case you find any fault with the connection, remove the cable and reinsert it into the appropriate ports. If you find any damage to the cable, replace it with a new one.
• If your computer is infected with a virus, it may stop the proper functioning of your hard drive. In that case, use any antivirus software to quarantine the viruses.
• If you find no fault with these aspects, proceed with the following troubleshooting solutions to solve WD elements 2tb external hard drive not recognized issue.

Turn On USB Root Hub

Sometimes, you need to turn on the USB Root Hub to make your hard drive recognizable. The following instructions will guide you in that regard.

• On your Windows computer, open the Run box (Windows + R).
• Type devmgmt.msc and click OK.
• When you are directed to the Device Manager section, expand Universal Serial Bus Controllers.
• Right-click on USB Root Hub and click Properties.
• Go to the Power Management tab. Uncheck the box named, Allow the computer to turn off this device to save power. Then, click OK.
• Repeat the same process for all the USB Root Hubs.
• Finally, reboot your computer and ensure that your WD Elements hard drive shows up on your Windows computer.

Change The Hard Drive Letter

If the drive letter of your WD Elements device is the same as other existing hard drives, your WD hard drive will not display in the File Explorer section. To fix this trouble, implement the following instructions.

• On your Windows computer, open the Run box (Windows + R).
• Type diskmgmt.msc and click OK.
• When it takes you to the Disk Management section, right-click on your WD hard drive and select Change drive letter and paths.
• Now, assign a different drive letter for your WD hard drive and save the changes.
• Hopefully, this should work for you, and your WD hard drive will show up on your computer.

Format WD Element Portable Hard Drive

Formatting is always ideal when your hard drive fails to show up on your computer. When you implement this process, the data you have stored so far will be completely erased. However, formatting can repair your hard drive and fix the issues. Follow these instructions to proceed further.

• To begin with, back up all the important data from your drive to a different storage device.
• Connect your WD Elements 2TB hard drive to your Windows computer.
• Open the Disk Management section. Right-click on your WD external hard drive and select the Format option.



• Once the formatting process gets completed, disconnect your hard drive. Then, reboot your Windows computer and reconnect the hard drive.
• Now, ensure that your WD elements hard drive shows up on your Windows computer.

In this article, we have covered the troubleshooting process for the Windows Operating System. The methods we have described will help in resolving the “WD Elements 2TB not detected” problem. In case your drive is not detected by your Mac, Xbox, or PS4, contact our technical experts to fix the issue. You can make use of the call option on this page to connect with our experts for real-time assistance.

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