The Toshiba external hard drive has a high storage capacity that is used for saving media files, documents, etc. But sometimes, when you connect the Toshiba external hard drive to your Xbox One console, it will not work. Probably, this problem occurs due to connectivity issues, outdated Xbox One console, or inappropriate power settings on the console. In case you are having this issue on your Xbox One console, follow the below instructions to solve it.
ENSURE THE CONNECTIVITY
- Ensure to check if there is any damage to your external hard drive.
- Verify that your hard drive is compatible with your Xbox One console.
- If you’ve connected your hard drive to the console via the USB port, check whether it is properly connected.
- If it does not work, try to connect the hard drive to a different USB port on your Xbox One console.
- If the issue isn’t solved, disconnect the hard drive from the console.
- Now, connect it to your computer and check whether the Toshiba external hard drive is properly working on your computer. If yes, then the problem’s not with your hard drive. Now, see if the drive is functioning on the console.
- If the issue continues, restart your Xbox One by following the next instructions.
RESTART YOUR XBOX ONE CONSOLE
- Hit and hold the Xbox button on your console for at least ten seconds to turn it off and disconnect its power cord from the electrical outlet.
- Now, unplug the Toshiba external hard drive from the console and wait for some time.
- Again, connect the power cord to your console and turn it on.
- Connect the external hard drive to the USB port on the console and check whether it is working properly.
- If it doesn’t work, perform the following instructions to update your console.
UPDATE YOUR XBOX ONE CONSOLE
- On your console, press the Xbox button to open the guide.
- Select the System tab.
- Next, choose the Settings section in the left menu panel of the screen.
- Here, pick the System category in the left menu panel.
- Select the Update option from the list.
- If you see any update is available, install it.
- Once you have completed the update, check whether the Toshiba external hard drive is working properly on your console.
- If it does not work, perform the below instructions to change the power settings on your console.
ADJUST THE POWER SETTINGS ON XBOX ONE
- Press the Xbox button on your console to open the guide.
- Choose the System tab.
- Select the Settings section from the left menu panel on the screen.
- Here, pick the Power & startup category in the left menu panel.
- Choose the Power mode & startup option.
- Here, ensure that the Power mode is set to Instant-on.
- Next, deselect the “When Xbox is off, turn off storage” checkbox in the right menu panel on the screen.
- Now, restart your console and check whether the external hard drive is working on your Xbox One console.
You can fix the “Toshiba external hard drive not working on Xbox One” issue by following the above instructions.
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