Since PS4 has very limited storage, it is advised to connect a good and reliable hard drive like Seagate to store more games in the console. However, over a period of time, it will be a pain if it will be pain if your "Seagate External Hard Drive Not Working With PS4" when you are trying use them.
In some cases, there can be an issue with the PS4 console, and the user will get an error that says the USB storage device is not connected. There are also cases when the user does not get a warning at all. The reason "Why My Seagate Hard Drive Is Not Working PS4" is still a question mark.
Now, there are different scenarios to consider.
Scenario 1- Problem with the Seagate external hard drive
Scenario 2- Problem with the PS4 console
Before we proceed with the troubleshooting solutions to fix the Seagate external hard drive and PS4, there are some simple steps you can work on.
It’s mandatory to ensure that the Seagate hard drive is not damaged. So, connect the hard drive to the computer and see if it recognizes the drive or not.
Ensure that the Seagate hard drive is compatible with the PS4 standards. You can get the information from the official Seagate website.
PS4 supports only wired USB connections. If you have a wireless hard drive, shift to a different one.
Ensure that the hard drive is connected properly to the available USB port on the PS4 console.
Make sure that your PS4 firmware is up-to-date. An outdated version can be the reason for PS4 not recognizing your Seagate external hard drive.
Scenario 1 - Seagate External Hard Drive Troubleshooting
Fix 1: Update The USB Controller
Open Run command (Windows + R).
Input devmgmt.msc in the Run command field.
Press the Enter button.
Move to Universal Serial Bus Controllers.
Click the arrow key on the left side.
Check for the yellow icon right next to its name.
If you see the USB controller with an error icon, give a right-click and select the Update Driver Software option.
When you receive the notice (how do you wish to look for driver software), select the Search Automatically option.
The USB controller will be updated.
You will find the Seagate hard drive accessible on your PS4 console. If your Seagate external hard drive on PS4 is not working as expected, move on to the next solution.
Fix 2: Change The Hard Drive Letter And Path
Open the Disk Management window.
Do a right-click on the removable hard drive space and select the Change Drive Letter and Paths… option.
Click the radio button for the Assign the following drive letter option.
Click the Letter drop-down list and select a drive letter.
Click the OK button.
Once the process is complete, connect your hard drive to your PS4 console and check if the problem is resolved. If your Seagate External Hard Drive Not Working PS4 even after implementing the above troubleshooting solutions, get in touch with us.
Scenario 2 - Fixing Problem On The PS4 Console
Method 1: Restart Your PS4
Press and hold the Power button on the controller.
Choose the Power option.
Select Turn Off PS4.
Give it a few seconds and turn it on.
Alternatively, press and hold the power button on the PS4 console to turn off the device.
Method 2: Rebuild The PS4 Database
Press the Power button on your PS4 and turn it off.
Hold the button and listen to two sounds seven seconds apart.
Ensure that the controller is properly connected to the PS4 console.
You will see the Safe Mode menu.
Use the controller and choose the 5th option - Rebuild Database
Press the X button to initiate the process.
Avoid turning off the console now.
During this rebuilding process, the screen will go black. The process may take a couple of hours.
The Bottom Line
You don’t have to worry about data loss. You will find that your Seagate hard drive works fine on your PS4 console. If you want more support about the Seagate External Hard Drive Not Working PS4 Issue, contact us using the Call Us button provided on this page.