Don't worry when your Seagate external hard drive keeps disconnecting from your computer. Every issue has a solution, and when you diagnose the exact cause, you can resolve it quickly. However, it is impossible to identify the exact problem all the time. Thus, continue to read the following sections and fix the issue by trying out all the basic troubleshooting techniques mentioned below.
Troubleshooting Tips For Seagate Keeps Disconnecting
Check The Usb Cable And Ports
- When using a faulty USB cable to connect your hard drive and computer, the hard drive may start to malfunction. At times, switching the USB port can help you fix the issue to some extent.
- Try using a different USB cable and port and check whether the issue is fixed.
- In most instances, Windows 10 adversely affects the devices with USB 3.0 connectivity. Thus, if your seagate hard drive disconnects itself from your Windows 10 computer, the problem might be with the USB 3.0 connection. So, try to connect the hard drive using a USB 2.0 cable and check whether you have fixed the issue.
Power Off Usb Power Saving Feature
- Despite being plugged into the computer, if your USB stays inactive for a while, your computer will turn off the USB. In that case, you need to disable the USB power-saving feature. Proceed with the steps mentioned below and fix the issue.
- On your system, navigate to the Control Panel window.
- Click Power Options> Change Plan Settings> Change Advanced Power Settings.
- Go to the USB Settings and choose the USB Selective Suspend Setting option.
- Finally, click on the Disable button followed by Apply.
Disable The Boot Process
- The default boot process can prevent the seagate external hard drive not connecting to your computer. Go ahead with the steps mentioned below and disable the boot process.
- On your computer, navigate to Device Manager.
- Double-click on your Seagate external hard drive and go to the Policies tab.
- Check the better performance and enable the write caching on this device options; press the OK button to save the modifications.
- Then, go back to the Device Manager section, right-click on the Intel USB 3.0 extension driver, and choose the Uninstall option.
- Now, check whether the seagate external hard drive keeps disconnecting issue is resolved.
Repair Your Hard Drive
- If your Seagate hard drive still keeps disconnecting, the problem might be with the hard drive itself. In that case, you can repair it and check for errors.
- Before you start, create a backup for your Seagate external hard drive, as data loss might occur while repairing the drive. Repair your Seagate external hard drive by following the steps mentioned below.
- Open Windows Explorer, right-click on your Seagate external hard drive and choose the Properties option.
- Now, go to the Tools tab and hit on the Check Now option.
- In the Disk Options window, check the Automatically fix file system errors and Scan for and attempt recovery of back sectors options; then click Start.
- Once your Seagate external hard drive gets repaired, check whether the problem is solved.
If you cannot fix the Seagate External Hard Drive Keeps Disconnecting problem yet, you can reach out to us.
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