Due to several reasons, your Seagate Expansion Portable drive 2TB may not work on your computer. But, when you handle the right strategy, you can fix the issue within a few minutes. This page lists the best techniques to resolve the Seagate Expansion Portable drive 2TB not working problem. Try out each method and see if your problem is resolved.
CHECK THE BASICS
- Before you go ahead to troubleshoot your Seagate hard drive, you should check the basics in the first place.
- Check if the USB cable is firm enough at both ends. Disconnect the USB cable and reconnect it.
- If you find any damage to your USB cable, try a new one, and see if your problem is resolved.
- Sometimes, the issue lies with your USB port. To fix this problem, you need to connect your USB cable to a different port on your computer.
- If possible, try connecting your Seagate hard drive to a different computer.
- If these solutions don’t help you resolve the problem, proceed with the following troubleshooting techniques.
CHANGE THE DRIVE LETTER
If your Seagate’s drive letter is the same as other existing drives, your Seagate hard drive may fail to show up on your computer. As a result, you may think that your Seagate Expansion drive is not working. But, when you change the drive letter of your Seagate hard drive, you can fix the issue efficiently. Follow the instructions below and change the drive letter of your Seagate hard drive.
- On your computer, right-click on This PC and select Manage> Disk Management.
- Alternatively, you can also reach Disk Management via the Run command. To do so, open Run (Windows + R), type diskmgmt.msc, and click OK.
- When directed to the Disk Management section, right-click on your Seagate Expansion hard drive and select Change Drive Letter and Paths.
- Assign a different drive letter from the drop-down menu and click OK.
- Now, ensure that your Seagate Expansion works. If this solution doesn’t fix your problem, jump to the next solution.
INITIALIZE THE DISK
In most instances, initializing the disk can help you fix the Seagate Expansion portable drive 2tb not working issues. To initialize your Seagate Expansion, follow these instructions.
- Open the Run command dialog box (Windows + R).
- In the text field, type diskmgmt.msc and click OK.
- When directed to the Disk Management section, right-click on your Seagate hard drive and select the Initialize Disk option.
- Go ahead with the instructions on the screen to complete the initialization process. Then check whether your Seagate Expansion works on your computer.
FORMAT THE SEAGATE EXTERNAL HARD DRIVE
- Formatting your hard drive is the best way to troubleshoot a non-working hard drive. If you have formatted your Seagate hard drive with the wrong file system, it will not work on your computer.
- Every Operating System supports a specific file system only. For instance, if you are using your Seagate Expansion on a Mac computer, you should format it with the HFS+ file system. Similarly, you should format it with the NTFS file system for a Windows computer.
- The exFAT file system works on both Windows and Mac computers. Therefore, format your Seagate Expansion portable drive with the correct file system and check if your issue is resolved.
We hope these troubleshooting solutions have helped you fix Seagate Expansion portable drive 2tb not working. If you still have questions, you can reach our technical experts.
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