If your Seagate Backup Plus is not showing up on your Windows 10 computer, the problem might be with the connection, drive letter, or your hard drive itself. But when you figure out the exact reason, you can fix your Seagate Backup Plus like a pro.
Try out all the troubleshooting solutions listed in this article and check if your Seagate Backup Plus shows up on your Windows 10 computer.
CHECK THE FUNDAMENTALS
- As the first step of troubleshooting the problem, check if the connection between your computer and the hard drive is stable.
- Disconnect the USB cable and reconnect it.
- If your USB cable is damaged, replace it with a new one and check if your problem is resolved.
- Connecting your Seagate Backup Plus to a different USB port can also help you fix the problem.
- If you don’t find any problem with these aspects, proceed with the following troubleshooting solutions.
CHANGE THE DRIVE LETTER
- If your Seagate Backup Plus hard drive’s letter is the same as other existing disks on your computer, they will conflict with each other.
- Meanwhile, your Seagate drive will not show up on your Windows 10 computer. You should change your hard drive’s letter to get this issue fixed.
- Open the Run command dialog box (Windows and R).
- Type diskmgmt.msc and click OK.
- Right-click on your Seagate Backup Plus hard drive in the Disk Management section and select Change Drive Letter and Paths.
- Click Add> Assign the following drive letter.
- Now, choose any drive letter from the given suggestions and click OK.
- Restart your Windows 10 computer and ensure that Seagate Backup Plus is showing up on your computer.
HARDWARE AND DEVICES TROUBLESHOOTER
Windows 10 has an efficient Hardware and Devices troubleshooter to fix your hard drive issues. Follow these instructions to run this troubleshooter.
- Open Cortana and type troubleshoot in the search area.
- When it shows you the search results, click Troubleshoot> Hardware and Devices> Run the troubleshooter.
- Once the troubleshooter diagnoses the problem, it will also give you some suggestions to fix them. Click the Apply this fix button to rectify the problem.
FORMAT YOUR HARD DRIVE
Formatting your hard drive can be considered the final resort to fix the “Seagate Backup Plus not showing up on Windows 10” problem. But, all the data you have stored on your hard drive will be completely deleted. Follow these instructions to format your external hard drive.
- Open the Run command dialog box (Windows and R).
- Type diskmgmt.msc and click OK.
- When directed to the Disk Management section, right-click on your Seagate Backup Plus and select the Format option.
- Select the file system as NTFS/exFAT.
- Select the Quick Format checkbox and click the Start button.
- Once the formatting process gets completed, check if your problem is resolved.
Contact us for expert assistance if your Seagate Backup Plus is still not showing up on your Windows 10 computer.
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