WD My Passport Hard Drive Making Clicking Sound - Troubleshoot

My Passport Making Clicking Noises - Solutions

Hearing a clicking sound from your hard drive is one of the signs of drive failure. This problem will basically occur due to an insufficient power supply. It also happens when you have connected multiple devices to a single port. A hard drive can even fail due to faulty data cables or an incorrect driver that is installed on your computer. To solve this issue, you need to perform some basic troubleshooting processes. Suppose your My Passport hard drive is making a clicking sound, no worries. We have included some simple troubleshooting methods on this page. So, as per the instructions given below, you can fix this issue.

Take A Look At The Connections

  • First, make sure to connect the WD My Passport hard drive to the correct port on your computer.
  • If it does not connect properly, remove the drive and reconnect it to a different port on the computer.
  • If the above technique also fails, replace the USB cable with a new one and reconnect the hard drive to your computer.
  • In case you are using an adapter, remove the hard drive and wait for some time.
  • Again, reconnect the hard drive to the adapter.
  • Check whether the issue is solved.
  • If the problem continues, follow the instructions provided in the following method.

Update The Device Driver

  • Make sure to connect the hard drive to your computer.
  • Launch the Device Manager window.
  • Navigate to the Disk drives category and expand it.
  • Right-click on your My Passport hard drive and then pick the Update driver option.
  • In the next window, choose the Search automatically for updated driver software option from the list.
  • Automatic Update Of Your Device Driver
  • Now, follow the on-screen prompts to finish updating the driver.

Suppose your Western Digital my passport still making clicking noise and you wish to recover the data from the drive, perform the procedures given below.

Recover Data From Hard Drive

Start CHKDSK Scan

  • Make sure to connect the hard drive to your computer.
  • Now, launch the Command Prompt window on your computer.
  • Next, type the below command and press the Enter key on the keyboard.
  • chkdsk X:/R
  • In the above command, you should replace X with the letter assigned to your hard drive and press Enter on the keyboard.
  • The process will take some time to finish, depending on the size of your external hard drive.
  • Once the process is over, you can recover the data from the drive.

Run SFC Scan

  • Click on the Start menu on your computer’s main screen and launch the Command Prompt window using the search bar.
  • Now, enter sfc /scannow and press the Enter key on the keyboard.
  • Wait for some time to complete the SFC scan process.
  • Process Of SFC Scan
  • Your computer will restart automatically after finishing the scanning process.
  • If it does not restart automatically, then do it manually.
  • When your computer turns on, try to access and recover your hard drive. If it does not work, try to recover your hard drive using third-party data recovery software. Follow the steps given below to do the same.
  • Download and install any data recovery tool on your computer.
  • Make sure to connect the hard drive to your computer.
  • Launch the software on your computer.
  • Browse to your hard drive and start the scanning process.
  • Once completed, choose the file(s) you want to recover.
  • Perform the on-screen prompts to recover your data from your My Passport hard drive.

From these steps, you can know how to resolve my passport hard drive making a clicking sound, if still continue check out these tips. In case you need further clarifications, use the call option on this page to contact our technical experts.

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