Cannot Connect To Wd My Cloud Dashboard - Solved

Cannot Connect To Wd My Cloud Dashboard

Sometimes, you cannot connect to WD My Cloud dashboard on your computer. This issue will occur due to connectivity, add-ons, or browsing data problems. If you cannot access your WD My Cloud dashboard on your computer, follow the instructions below.

CHECK THE CONNECTION

  • Ensure that your WD My Cloud is turned on.
  • Confirm that your computer is already connected to the network.
  • If it is not connected, connect your computer to a standard network.
  • In case you are connected using an Ethernet cable, check whether the cable is connected properly to your computer.
  • If the internet speed is low, you can’t access the WD My Cloud dashboard.
  • Check the WD My Cloud’s IP address on the browser.
  • Otherwise, try to use a different browser on your computer.
  • If you still can’t access it, restart your computer.
  • Select the Start menu and click on the Power option.
  • Choose the Restart option from the menu.
  • When the computer turns on, connect it to a standard network and check whether you can access the WD My Cloud dashboard.

If still you cannot connect to WD My Cloud dashboard on your computer, Follow the below instructions.

DISABLE ADD-ONS

  • Launch the default browser on your computer.
  • Click on the Menu icon at the top-right corner of the window.
  • Choose the More tools option from the drop-down list.
  • Select Extensions from the list.
  • Now, a list of all extensions will appear on the screen
  • Turn off the toggle key below the extensions you want to disable.
  • No Access To Wd My Cloud Dashboard
  • To uninstall an extension, click the Uninstall button next to Details.
  • If you want to disable all the add-ons at once, reset your browser.

CLEAR BROWSING DATA, COOKIES, AND CACHE ON YOUR BROWSER

  • Open the default browser on your computer.
  • Select the Menu icon at the top-right corner of the window.
  • Choose the More tools option from the drop-down list.
  • Click the Clear browsing data option from the list.
  • Now, you will see the Clear browsing data dialog box on the screen.
  • Make sure to choose the Browsing history, Cookies and other site data, and Cached images and files options from the list.
  • Wd My Cloud Cannot Connect Dashboard
  • At last, click the Clear Now button at the bottom of the window.
  • Now, check whether you can access your WD My Cloud dashboard.

Now you have seen what can try if you cannot connect to WD MY Cloud dashboard on your computer. Contact our tech experts for further external drive issues and get instant assistance.

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