“Are you facing a problem in accessing your WD My Cloud Account on Windows 10?” If yes, you have reached the right page to fix it.WD My Cloud is one of the cloud-based personal storage drives designed to store and access data over a cloud network. This cloud drive is easy to set up and use. However, users face problems while using it.This page will help you learn the causes and solutions to fix the “Cannot access WD My Cloud account on Windows 10” issue.
The WD My Cloud drive is designed to work with Windows 10. Then, why can you not access WD My Cloud account on Windows 10? In most cases, these kinds of problems occur when the OS fails to recognize the connected drive. This case can occur due to any one of the following causes:
Perform the troubleshooting methods one by one. After performing each method, check whether you can access the WD My Cloud account on Windows 10. If yes, the problem is fixed. Otherwise, perform the next method.
Since this problem has occurred due to incorrect Windows Credentials, add credentials for the WD My Cloud drive and check whether the problem is fixed.
Check if the SMB feature is enabled on your computer. If not, enable it.
Reset the network settings to fix the network issue on your Windows 10 computer.
Contact us if you can’t access WD My Cloud account on Windows 10, even after performing the above methods.