If your Buffalo external hard drive not recognized Windows 10 computer, try the simple troubleshooting methods given below to resolve the issue.
Method 1: Check the OS compatibility
- Initially, check whether your Windows 10 OS is up-to-date.
- Similarly, check whether the computer is compatible with the system and storage requirements of the Buffalo hard drive.
- If not, update the computer’s BIOS, chipsets, or drivers, and then connect the Buffalo drive to your computer.
- Be sure that you have signed in to your Windows computer with admin rights while updating the chipsets or drivers.
Method 2: Check the connectivity status
- Check if the USB cable between the Buffalo hard drive and your computer is connected securely.
- If not, unplug and reconnect the cable into the drive.
- Replace the USB cable if you find any damage to it.
- Try to connect the cable to a different port of your computer.
- Avoid using a USB hub or an interface card for the connection.
If still the Buffalo external hard drive not recognized Windows 10 computer, perform the next method.
Method 3: Disable the security software
Sometimes the security software installed on your Windows 10 computer may block the connection between the drive and your computer. To avoid this situation, disable the security software temporarily and then connect the drive to your computer.
- Locate the security software icon in the taskbar of your computer.
- Select and right-click on the icon.
- Choose the Disable option.
- If prompted, set the time limit of your desire and click OK.
Now, the security software is disabled. Connect the hard drive and check whether the Buffalo external hard drive not recognized Windows 10 issue resolved. If not, perform the next method.
Method 4: Turn off the USB selective suspend setting
Usually, the “USB selective suspend setting” option will power down the USB device connected to your computer. To disable this option, follow the below instructions.
- In your Windows 10 computer’s search box, type power plan.
- From the list of suggestions, locate and click on the Choose a power plan option.
- Select the existing plan from the list.
- Click Change Plan Settings > Change advanced power settings > USB Settings > USB selective suspend settings > Plugged in.
- Now, from the drop-down menu, select the Disable option and click Apply > OK.
Method 5: Disconnect the peripheral device
Sometimes the peripheral device other than the Buffalo drive connected to your computer may also influence the connection between both devices (drive & compute.
- If you have connected a peripheral device other than the hard drive, mouse, and keyboard to your computer, then unplug it and check whether the drive is detected.
- After disconnecting the peripheral devices, connect the drive.
- If the drive is detected, then the problem is resolved.
- Otherwise, contact us to get remote assistance in resolving the Buffalo external hard drive not recognized windows 10 issue.