Customer Reviews:
Showing reviews 1-5 of 113
 Not recognized after first time July 30, 2010
Erik & June Ronneberg (Granite Shoals, TX United States)
This drive was recognized by my computer the first time I plugged it into a USB port -- after that, the drive was not recognized by that computer, or any other computer I tried it on. After the problems I had, I read about this issue with other people who have this external hard drive.
Thankfully, I purchased through Amazon and the return process was painless and no cost to me. I had a refund to my account within two days of the receipt of my return. Love shopping through Amazon!
I have replaced the non-functioning Seagate with a Western Digital that has been working like a champ every time I plug it in.
 Single USB not enough July 30, 2010
Jeffrey Peterman (MD USA)
I bought this drive for three reasons:
1. Large capacity in a small form factor,
2. The ability to power/access it from a single USB port,
3. It was on sale at Amazon for under $70.
I started using it on my laptop when it arrived yesterday and was impressed: small, and it worked well with the short standard mini-USB cable. Then last night I plugged it in to my desktop and went to transfer over my 400 GB movie directory. It kept failing after about 10 seconds, at which time Windows 7 would report that I had just attached it. My first thought was it was due to the "sleep" utility, so I downloaded and installed the Free Agent tool from Seagate and set the timeout to Never. Never made no difference. I then used the test tool in the utility software and the it reported a drive failure at about 8%, and said I should contact Seagate for an RMA. All my other small external drives (except for an ancient 30 GB) need a splitter USB cable: one end connects to the drive and the two other ends connect to the PC, using the extra USB port for power. As I had nothing to loose, I gave one of those cables a try - it works fine. So, it appears that the drive needs more power than my PC can provide on a single USB cable.
I'm tempted to send it back, but I'm off on vacation tomorrow and it is a perfect drive for that. I may contact Seagate when I get back - maybe my drive is bad?
CRAP! July 29, 2010
EGAR
Ok so I formatted the disk before i offically "used" it because I kept reading complaints about sleep mode,
ok It was taking forever, so i opted for "quick format"
tried switching documents and was writing at about 18 mb/sec which if it is manufacturing speed would be one of the slowests speeds ever recorded.
Right now I am completely frustrated with Seagate customer service, its horrible and they take their time to respond
I'm currently in the second hour of re-formating my disk
any help would be greatly appreciated
pls message me at ej-garcia@live.com if you have any suggestiongs
I just cant opperate at 18 mb/s
 Fast, Reliable, & Sleek External HD July 28, 2010
thelakeshow
Dear Amazon,
I was looking for a basic external HD that was fast, reliable and sleek.
The Seagate Expansion 500GB was exactly what I was looking for.
Took it out of the box, hooked it up to my computer, and I was good to go.
I encountered the widely mentioned power-standby problem, but it was easily fixed through the format method discussed in previous reviews.
The ONLY thing I would change about the HD is the material of the exterior shell. Perhaps an aluminum or metal casing would provide a more durable feel to the HD, compared to the plastic exterior it currently has.
Oh and it would have been nice if Seagate included a case, or at least a sleeve, with the product.
All in all, if you're looking for an external HD, the Seagate Expansion 500GB will satisfy most of your needs.
Best wishes,
TheLakeShow
Great Product July 25, 2010
Eric
Excellent product. I use this product to take large sets of folders and files with me when I travel. The drive is portable and true plug and play - a great accessory for those who need portable file storage
Showing reviews 1-5 of 113
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